ShiftClaim

Terms of Use

Effective 1 October 2026 · Applies to the ShiftClaim iOS app

These terms govern your use of the ShiftClaim app ("the App"), published by ShiftClaim ("we", "us"). By downloading or using the App you agree to these terms. If you do not agree, please do not use the App.

1. What ShiftClaim is — and is not

ShiftClaim is a record-keeping tool. It records trips, expenses and charging sessions, and produces logbook, GST and BAS figures that you may use to prepare your own tax position.

ShiftClaim does not provide tax, legal or financial advice. Figures, estimates, projected tax amounts and categorisation suggestions are produced automatically from the records you enter and the rules the app encodes. They may be incomplete or wrong. Verify them, and take professional advice where appropriate, before lodging a BAS or an income tax return. ShiftClaim is not registered to give tax agent, accounting or legal advice.

You are responsible for the accuracy of the data you record and for any return you lodge based on it. Australia is a self-assessment jurisdiction — the liability for a tax return rests with you, not with us or with your accountant.

2. Accounts and access

The App works without an account. Core functionality — trip recording, the logbook, and the free GST/BAS export allowance — requires no registration and no sign-in.

Some records you enter are sensitive: your home address, your vehicle registration, your earnings and your tax position. These stay on your device and, if you opt in, in your own private iCloud account. We operate no servers that store your data and we cannot recover it for you if you lose your device.

3. Subscriptions and pricing

Trip recording is free and unlimited. You may record as many trips as you like without paying. The App meters completed exports rather than recording:

PlanPrice (AUD, incl. GST)Includes
Free$0Unlimited trip recording, unlimited logbook use, 2 completed GST/BAS exports, 1 logbook export per vehicle
Pro Monthly$6.99 per monthUnlimited GST/BAS and logbook exports, unlimited vehicles
Pro Annual$59.99 per yearEverything in Pro Monthly, plus one iBeacon included
Pro Multi-Vehicle$119.99 per yearEverything in Pro Annual, multi-vehicle

Prices are shown in your local currency at the time of purchase and may vary by region. All subscriptions renew automatically at the end of the current period unless you cancel at least 24 hours before renewal. Apple charges your payment method; we never see your card details.

Cancellation. Manage or cancel your subscription in your device's App Store settings. Cancelling stops future renewal; it does not refund the current period. If you cancel during a paid period you keep Pro features until that period ends.

Free iBeacon. One Bluetooth beacon is included with the annual plan while the subscription is active. It is posted to the address you provide at redemption. Lost, damaged or unreturned beacons are not replaced, and the beacon carries no cash value. Beacon availability does not affect any other feature of your subscription.

4. Purchases, refunds and trials

Purchases are processed by the Apple App Store. If you believe you were charged in error, contact support@shiftclaim.app or Apple. Refunds are handled under Apple's refund policy.

Any free trial, where offered, begins on the day you subscribe and converts to a paid subscription at the end of the trial unless cancelled. We will notify you before any trial converts.

5. Your licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control, for lawful purposes and in accordance with these terms. You may not:

6. Acceptable use

Do not use the App to break the law, to infringe anyone else's rights, to harass, or to distribute malware. You are responsible for the legality of the deductions you claim and for complying with the Australian Taxation Office's record-keeping requirements in your jurisdiction.

7. No warranty

The App is provided "as is" and "as available", without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that its output will be accepted by the ATO or any other authority.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss or damage, or for loss of profits, income, data or goodwill, arising from your use of the App. Where liability cannot be excluded, our total liability is limited to the greater of the amount you paid us in the 12 months before the claim, or A$50.

Nothing in these terms limits rights you have under the Australian Consumer Law that cannot lawfully be excluded.

9. Changes to these terms

We may update these terms. If a change materially affects your rights we will notify you in the App before it takes effect. Continuing to use the App after a change means you accept the updated terms.

10. Contact

Questions about these terms: support@shiftclaim.app